Responsible Gaming —
Stay Safe and Happy
10tk believes entertainment is best enjoyed within limits. Your safety and peace of mind are our top priority.
What does responsible gambling mean at 10tk?
For every 10tk member, gaming should be an enjoyable experience — not a source of stress, anxiety, or financial harm. Responsible gambling means knowing your limits, staying in control of your time and money, and seeking help when you need it.
We know that gambling is a form of entertainment for many people. However, for some it can become a problem. That is why 10tk provides a range of protective tools and support on its platform, so you can always stay in control.
Remember, gambling should never be seen as a source of income, and chasing losses by placing more bets is a warning sign. Play at 10tk for entertainment only — within your limits and responsibly.
Our Protective Tools
Deposit Limits
Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Reducing a limit applies right away, while increasing one requires a waiting period.
Session Time-Out
Take a temporary break from the platform for a set period. Time-outs range from 24 hours up to 6 weeks. During this time you will not be able to log in to your account or place any bets.
Self-Exclusion
If you feel gambling is having a negative impact on your life, choose self-exclusion. This is a long-term break — from 6 months up to permanent account closure. No marketing messages will be sent during the exclusion period.
View Betting History
You can view your full deposit, withdrawal, and betting history on 10tk at any time. Review this information regularly to understand your spending patterns — it helps you make informed decisions.
Age Verification
10tk is for players aged 21 and above only. Age is verified at registration. If an underage person can access a family member's account, activate parental controls and notify our support team immediately.
24/7 support
Whatever the issue, whenever you need us, our support team is here for you. Reach us directly via live chat or email in Bengali and English. Your privacy is fully protected.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, seek help right away.
Watch out for these signs
- Repeatedly betting more to chase losses — the "I'll win it back" mindset
- Spending less time with family, friends, or work because of gambling
- Feeling uncomfortable, anxious, or irritable when trying to stop playing
- Taking on debt or lying because of gambling
- Spending beyond your budget and unable to stick to limits
- Constantly thinking about gambling — when to play next, how to get more money
- People close to you are expressing concern about your gambling habits
How to Use the Protection Tools
Log in to Your Account
To use any protection tool at 10tk, first log in to your account. Go to Account Settings and find the "Responsible Gaming" section.
Choose your preferred limits
Set a deposit limit, betting limit, or loss limit. Daily, weekly, or monthly — whichever suits you. Set realistic limits that match your personal budget.
Take a time-out or self-exclusion
If you feel you need a break, choose a time-out. For a longer break, the self-exclusion option is available. This decision is for your own protection — it is a sign of strength.
Contact the support team
If you have trouble using the tools or need further help, contact our support team via live chat or email at [email protected]. The team is available 24 hours a day, 7 days a week.
Tips for Healthy and Enjoyable Gaming
Set a fixed budget before you play and stick to it — treat this money as the cost of entertainment.
Set a time limit. Playing for long stretches without a break causes mental fatigue and makes it harder to make good decisions.
Avoid gambling when drinking or feeling overly tired — poor judgment increases the risk of harm.
Do not treat gambling as a way to make money. A win is a bonus — the main purpose is always entertainment.
Keep a balance between gambling and spending time with family and friends — maintaining your social life matters.
Do not place more bets out of anger after a loss or to try to recover what you lost — this is the most common cause of problems.
Help Is Always Available
10tk Support Team
For any gambling-related concern — whether you need to set a deposit limit or require self-exclusion — our support team is always here for you. Support is available in both Bengali and English.
All your information is kept completely confidential. Asking for help is an act of courage.
Common Questions
Play Responsibly,
Enjoy Every Moment
The safety of every 10tk member is our responsibility. Enjoy slots, cricket betting, or live casino — all within your limits.